Box Office : Paramount Theatre Austin

The Paramount Theatre

Buy Tickets

Box Office

Box Office

Contact Us:

Email

Ticketing or Box Office Questions: boxoffice@old.austintheatre.org
General Inquiries or Concerns: info@old.austintheatre.org

Buy Tickets by Phone

(512) 474-1221

Box Office Phone Hours
Monday–Friday Noon–5:30pm
Closed Saturday and Sunday

Buy/Pick Up Tickets in Person

713 Congress Avenue, Austin, TX 78701

Box Office Window Hours
Show Service Only – opening 2 hours before showtime.
Please present a photo ID to claim your tickets.

Box Office Administrative Staff

Phone: (512) 472-5470 x1  |  Fax: (512) 478-3603

Season Subscriptions

Phone: (512) 472-5470 x2  |  Fax: (512) 478-3603

Policies

Tickets & Show Policies:

  • NO REFUNDS OR EXCHANGES.
  • Service/Handling charges are non-refundable.
  • Events are subject to time, date, and location change.
  • Not responsible for lost or stolen tickets.
  • Latecomers are seated at manager discretion.
  • All patrons must have a ticket, regardless of age.
  • A ticket is a revocable license that may be revoked at any time for any reason.
  • The resale or attempted resale of a ticket at a higher price is strictly prohibited.
  • THIRD PARTY TICKET VENDORS – The Paramount and Stateside Theatres do not work with any third-party vendors. All third-party tickets are not guaranteed entry and we cannot confirm their validity prior to the time of entry.

Personal Items Policy:

NOT permitted:

  • No non-clear bags larger than a clutch
  • No food or beverage of any kind
  • No weapons of any shape or size (including firearms, explosives, pocket knives, etc.)
  • No cameras or recorders of any kind

 
ALLOWED but subject to inspection:

  • Clear bags not exceeding 14″ x 12″ x 6″
  • Small, non-clear clutch bags not exceeding 4.5” x 6.5”
  • Diaper bags (when a child is present)
  • Medically necessary items (including breast pumps)
  • Jackets and coats

Please note: This list is in no way exhaustive, and other items may be prohibited at the discretion of management.

Gift Certificates

Gift certificates are a fun way to give the excitement of theatre and film to someone you care about. The Paramount and Stateside Theatres boast more than 300 nights of entertainment each year! From music, comedy, and family theatre, to spoken word and film. Gift certificates can be purchased in amounts of $25 or more and are redeemable online for events at either theatre, plus memberships and donations.